The difference between the online businesses that will thrive and the ones that will fizzle in the next few years?
Those who leverage AI to scale… and those who hope the robots will just go away.
Below, you’ll find a breakdown of the BEST AI tools to scale your business…
I definitely recommend you watch my video where I’ll walk you through how to use AI to scale!
Let’s do this!
AI-Enhanced Customer Support Tools
Zendesk Answer Bot: This tool automatically resolves customer queries with the help of AI, providing instant responses and freeing up your team to handle more complex issues. It learns from each interaction to improve its accuracy and efficiency over time.
Intercom: Intercom uses AI to provide personalized communication at scale, enabling you to engage customers through targeted messaging and automated responses. This enhances user experience and increases conversion rates by delivering the right message at the right time.
Freshdesk’s Freddy AI: Freddy AI from Freshdesk uses machine learning to predict customer intent and provide automated solutions, significantly reducing response times. It helps agents by suggesting solutions, managing repetitive tasks and analyzing customer sentiment.
Drift: Drift employs AI-powered chatbots to engage visitors in real-time, qualify leads and book meetings, transforming how businesses interact with potential customers. Its conversational marketing platform personalizes interactions and boosts the efficiency of sales teams.
LivePerson: LivePerson leverages AI to power its messaging tools, enabling businesses to connect with customers through their preferred channels. It offers real-time insights and analytics to optimize interactions, improve customer satisfaction and drive sales.
AI-Powered Marketing Tools
Drift: Drift’s AI-powered platform excels at conversational marketing and sales, enabling businesses to engage with website visitors in real-time. The tool automates lead qualification and scheduling, enhancing the user experience and increasing conversion rates through personalized interactions.
Segment: Segment offers a customer data platform that collects, stores and routes your data to hundreds of tools at the flick of a switch. By unifying data from multiple sources, Segment provides a comprehensive view of the customer journey, enabling precise targeting and personalized customer experiences.
Optimizely: Optimizely focuses on digital experience optimization, allowing users to conduct A/B testing, multivariate testing and personalization. Its AI capabilities help predict the best experiences for different audiences, thereby improving engagement rates and conversion through data-driven decisions.
HubSpot Marketing Hub: This all-in-one marketing platform uses AI to streamline marketing efforts across email, social media and web channels. HubSpot’s tools help attract new visitors, convert leads and demonstrate ROI with integrated analytics, enhancing overall marketing effectiveness.
AI-Enhanced Sales Tools
Leadfeeder: Leadfeeder uses AI to identify companies visiting your website, even if they don’t fill out a form. By tracking this anonymous traffic and providing detailed insights about visitors, it enables sales teams to discover new leads and understand customer intent for more targeted follow-ups.
Intercom: Intercom enhances sales processes by using AI to automate lead qualification and personalized customer interactions at scale. This tool helps sales teams engage effectively with prospects through targeted messaging and automated workflows, increasing conversion rates and sales velocity.
Pipedrive: Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. Backed by AI, it offers predictive analytics to guide sales efforts, automate repetitive tasks and keep sales funnels flowing smoothly.
Outreach: Outreach empowers sales teams to engage with potential customers more effectively through intelligent sales engagement. Its AI features automate repetitive tasks, optimize email sequences and provide actionable insights, helping teams close deals faster.
Drift: Drift’s AI-powered conversational platform enhances sales by allowing real-time engagement with potential customers directly on your website. It automates lead qualification, schedules meetings and personalizes interactions, helping sales teams connect with prospects at the right moment.
Conversica: Conversica provides an AI-driven sales assistant that automates the lead contact and follow-up processes. This virtual assistant engages leads in natural, two-way conversations, ensuring no lead is left behind and improving the efficiency of sales teams.
Exceed.ai: Exceed.ai automates lead qualification and follow-up using AI-powered virtual assistants that engage prospects with human-like conversations. This tool helps scale the pre-sales process, allowing human reps to focus on closing deals rather than managing initial interactions.
AI-Powered Data-Driven Insights
Google Analytics Intelligence: Google Analytics Intelligence enhances data analysis with machine learning, helping users uncover insights from website traffic data automatically. It allows users to ask questions in natural language and provides actionable insights, which helps in optimizing marketing strategies and improving website performance.
Tableau: Tableau is a powerful data visualization tool that integrates AI and machine learning to help make data-driven decisions more accessible across an organization. It enables users to see and understand data, providing intuitive analytics that can predict trends and uncover hidden insights.
Optimizely: Optimizely uses AI to streamline the experimentation process, allowing businesses to test different strategies on their digital platforms. Its robust A/B testing and personalization capabilities help businesses optimize user experiences based on real-time data insights, enhancing customer satisfaction and conversion rates.
MonkeyLearn: MonkeyLearn specializes in AI-driven text analysis, utilizing machine learning to automatically extract and classify information from texts such as customer feedback, support tickets and social media mentions. This tool enables businesses to gain deeper insights into customer sentiments and trends, improving decision-making and strategy development.
BuzzSumo: BuzzSumo employs AI to analyze content across the web, providing insights on what content performs best for any topic or competitor. It helps content marketers and strategists discover trending topics, monitor brand mentions and identify influential content creators, enabling more effective content strategies and engagement.
AI-Powered Content Creation Tools
Jasper: Jasper is an AI-powered content generation tool designed to help writers create high-quality content quickly. It supports a wide range of formats, from blog posts to ads, using advanced language models to generate engaging and contextually relevant text, streamlining the content creation process.
ChatGPT: Developed by OpenAI, ChatGPT is an advanced conversational AI that can generate human-like text based on the input it receives. It’s used for a variety of applications, including customer service, content creation and interactive experiences, helping to reduce workload and enhance communication.
ShortlyAI: ShortlyAI is focused on helping writers break through writer’s block and create content efficiently. Using AI, it extends initial ideas into full-fledged articles or stories, providing a seamless flow of content that maintains the user’s original tone and style.
Lately: Lately uses AI to automatically transform long-form content into dozens of smart social posts, helping to amplify the reach of marketing campaigns. It analyzes past posts to determine what will generate the most engagement, optimizing content distribution across social platforms.
Copy.ai: Copy.ai is an AI tool that specializes in creating marketing copy instantly. From email marketing to product descriptions, it provides templates and suggestions that help marketers generate creative and compelling text, reducing the time and effort needed to produce content.
Poe: Poe is an AI chat platform that connects users with different AI personalities and models for a variety of use cases, including content creation. It provides a space for experimenting with different styles and approaches in writing, offering a unique blend of creativity and technology for generating text.
AI-Powered Customer Experience Tools
Help Scout: Help Scout provides an AI-powered customer support platform that enhances the customer service experience by automating common queries and organizing customer conversations efficiently. It helps support teams manage multiple requests with ease, ensuring customers receive timely and personalized assistance.
Churn360: Churn360 is specifically designed to identify at-risk customers and improve customer retention rates using AI. It analyzes customer behavior and engagement to predict churn risk, enabling businesses to proactively address concerns and tailor their outreach to keep customers satisfied and engaged.
Intercom: Intercom uses AI to automate customer communications across various channels, providing personalized and scalable support. It enhances customer engagement through targeted messaging and automated workflows, leading to faster resolutions and improved customer satisfaction.
Zendesk: Zendesk integrates AI across its customer service platform to offer more efficient ticket management and self-service options. AI-driven insights help agents resolve issues faster and more accurately, while predictive analytics improve the overall management of customer interactions.
Drift: Drift utilizes AI-powered chatbots to facilitate real-time conversations on websites, helping businesses qualify leads and provide instant support. Its conversational AI can schedule meetings, provide product information and personalize interactions, enhancing the customer experience and boosting conversion rates.
Algolia: Algolia leverages AI to power its search and discovery features, making it easier for users to find relevant products and information quickly. Its AI algorithms optimize search results and recommendations, improving usability and customer satisfaction on e-commerce sites and digital platforms.
Pendo: Pendo uses AI to provide insights into user behavior and application usage, enabling companies to deliver more personalized experiences. It guides users through features and updates with in-app messages and walkthroughs, helping to increase engagement and reduce churn.
Ainslee.ai: Ainslee is our proprietary AI platform that acts as a marketing assistant for our students. We’ve created dozens of integrated AI Generators to help our students define their niche, generate their profitable product ideas, come up with winning offers, design marketing campaigns and so much more. Ainslee is only available in our programs 🙂
Just getting your business off the ground? Join us in Success School, our program that will transform you into an “Expert Entrepreneur” in just 20 minutes a day.
Already have a successful business you’re looking to scale? Check out our yearlong business coaching accelerator, Momentum. I call it a “Best of All Worlds” program! Schedule a 25-minute call to learn more 🙂
AI-Powered Personalized Experiences
Recombee: Recombee utilizes AI to offer real-time personalized recommendations and content customization across various digital platforms. It integrates seamlessly with websites, apps and even email marketing, using user data to tailor recommendations that enhance engagement and increase conversion rates.
AdRoll: AdRoll leverages AI to streamline ad campaigns across different platforms, providing a unified approach to digital advertising. Its machine learning algorithms optimize ad placements and targeting, improving the relevance of ads shown to each user, which boosts click-through rates and sales.
Algolia: Algolia employs AI to enhance search functionalities on websites and mobile apps. Its sophisticated algorithms predict and deliver the most relevant search results instantly, providing users with a seamless and efficient search experience that drives engagement and satisfaction.
Optimizely: Optimizely integrates AI into its experimentation platform to facilitate more effective A/B testing and personalization strategies. It helps businesses understand customer preferences and behaviors, enabling them to deliver optimized and personalized experiences that lead to higher conversion rates.
Personyze: Personyze is a comprehensive AI-powered personalization engine that allows for deep customization of website content, emails and advertisements based on visitor behavior and data. It can segment audiences and tailor experiences across platforms, enhancing user engagement and increasing loyalty and sales conversions.
There you have it — a breakdown of some of the BEST tools to use AI to scale your business!
Now, you might be wondering — Marisa, where do I even begin?
First, you want to think about where you’re struggling the most in your business — what are the areas that you’re spending way too much time and energy on that aren’t yielding the results you need?
Maybe it’s content creation?
Or perhaps it’s keeping customers with you for the long haul?
Whatever those areas are — start with the tools I shared and my video tutorial — and do some research of your own to figure out what’ll work best for your business and your price point!
I truly believe that scaling to seven figures — and beyond — means embracing these technologies NOW… not only to automate those mundane, day-to-day tasks but also to provide deep insights, enhance customer experience and open new avenues for engagement and growth.
I know AI can be intimidating… but it’s the future and guess what? The future is NOW…
So, don’t put it off any longer… you’ve got this!
Let me know in a comment the area you’re tackling first with AI-enhanced tools 🙂
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